Spreetail 隐私声明

Purchase and order information: billing address, shipping address, together with purchase details (products, color, size, quantity, price), methods of payment and/or any communications we have received about your order or purchase

Payment card information: such as name, card issuer and card type, credit or debit card number, expiration date, CVV code, billing addresses, and other financial information shared when making a purchase

From you

To complete a particular transaction or fulfill a service; to check that the right person is using the right card or account; to meet the requirements of the card brands or account issuers; to make sure we are paid for what you buy

Our card processor stores all credit card information. They conduct the credit card transactions using commercially reasonable security precautions, controls, policies, and procedures, consistent with generally accepted data processing standards in the financial services industry. We only store a record that the transaction took place and the amount you paid in connection with your account information.

Other voluntary information: any voluntary information you may provide us in the course of your interactions with us (such as by sending an e-mail through our Site and/or to the addresses indicated in our Site or by calling, e-mailing, texting, or chatting online with our customer service team or by responding to surveys or competitions)

From you

To handle your requests and to contact you when necessary or requested, including responding to your questions and comments and providing customer support; to improve our Sites, customer service, and user experience

With related entities; with certain authorized third parties for the purpose of providing specialized services to us (such as helping us to maintain and manage our customer information, communicate with our customers, service our Site, conduct promotions or surveys, fulfill orders, etc.)

Information automatically collected from your browser: your browser type, operating system type or mobile device model, viewed webpages, links that are clicked, keystrokes typed, movement of the mouse or pointer, IP address, mobile device identifier or other unique identifier, sites or apps visited before coming to our Sites, the amount of time you spend viewing or using the Site, the number of times you return, or other click-stream or site usage data, emails we send that you open, forward, or click through to our Site

From you; from our Site or app technology’s interaction with your browser or devices, including through web beacons (also known as an Internet tag, pixel tag or clear GIF)

To improve our Site, customer service, user experience, products and services; to create a session replay that shows your visit to our site; to protect the security or integrity of the Site and our business, such as by protecting against and preventing fraud, unauthorized transactions, and managing risk exposure, including by identifying potential hackers and other unauthorized users; and, in an aggregated non-specific format, for analytical and demographic purposes.

With related entities; with certain authorized third parties for the purpose of providing specialized services to us (such as helping us to maintain and manage our customer information, communicate with our customers, service our Site, conduct promotions or surveys, fulfill orders, etc.); with third parties whose products or services may be of interest to you

Information automatically collected from your device and internet network: your internet service provider, your internet protocol or IP address, domain names of the computers you use to visit our Site, your operating system and browser used; and the type of handheld or mobile device used, such as laptop or smart phone, log files, URIs (Uniform Resource Identifiers) of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical status code of the server reply (successful, error, etc.) and other parameters concerning the user's operating system and computer environment, and/or device cookie settings and other device details, such as MAC address

From you and from our Site or app technology’s interaction with your browser or devices and from service providers who support our fraud detection efforts

To improve our Site, customer service, and user experience; to provide customer service; to make sure our Sites and app technology works properly with your device and make sure you can see and use our intended Sites and apps on the device you are using; for analytical and demographic purposes and to provide offers that may be of interest to you; to protect the security or integrity of the Site and our business, such as by protecting against and preventing fraud, unauthorized transactions, and managing risk exposure, including by identifying potential hackers and other unauthorized users.

With related entities; with certain authorized third parties for the purpose of providing specialized services to us (such as helping us to maintain and manage our customer information, communicate with our customers, service our Site, conduct promotions or surveys, fulfill orders, etc.); with third parties whose products or services may be of interest to you

Preference information, such as your account settings contact channel and types of services/offers that interest you

From you; from our Sites or app technology’s interaction with your browser or devices and cookies tracking the pages you visit

To enhance your online shopping experience, including as a way to recognize you and welcome you to the Sites; to personalize your experience; and to provide you with customized content

With related entities; with certain authorized third parties for the purpose of providing specialized services to us (such as helping us to maintain and manage our customer information, communicate with our customers, service our Site, conduct promotions or surveys, fulfill orders, etc.); with third parties whose products or services may be of interest to you

Social media information: if you interact with us through a social media service or log in using social media credentials, depending on your social media settings, we may have access to your information from that social network such as your name, email address, age, gender, and location

From third parties, such as co-branded partners and websites (for example, on our Facebook pages)

For research, analytical and other business purposes; to enhance your online shopping experience, including as a way to recognize you and welcome you to the Sites and to provide you with customized content

With related entities; with certain authorized third parties for the purpose of providing specialized services to us (such as helping us to maintain and manage our customer information, communicate with our customers, service our Site, conduct promotions or surveys, fulfill orders, etc.); with third parties whose products or services may be of interest to you

Sensitive personal information:  such as your driver's license number, state identification card, precise geolocation (if you permit us to obtain your precise geolocation), your racial or ethnic origin; your biometric data; combination of email address, financial account, debit card, or credit card with security or access code, password, or other credentials allowing access to your account; contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication

From you (online in the course of using or processing online services or remote order/sales services, including chatting online with or otherwise contacting customer service)

To complete a particular transaction or fulfill a service; to check that the right person is using the right card or account.To provide offers that may be of interest to you, for analytical and demographic purposes, and to protect the security or integrity of the Sites and our business, such as by protecting against and preventing fraud, unauthorized transactions, and managing risk exposure, including by identifying potential hackers and other unauthorized users.

With related group entities; with certain authorized third parties for the purpose of providing specialized services to us (such as helping us to maintain and manage our customer information, communicate with our customers, service our Site, conduct promotions or surveys, fulfill orders, etc.); with third parties whose products or services may be of interest to you

Legal information: fraud checks or flags raised about your transactions, the payment card you want to use, payment card refusals, suspected crimes, complaints, claims and accidents

From you, the police crime and fraud prevention agencies, payment card providers, the public, regulators, and your and our professional advisors and representatives

To protect you, other customers and our business against criminal activities and risks; to make sure we understand and can meet our legal obligations to you and others, and can defend ourselves; and if required by law, governmental request or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our Site or the public

With related entities; with our service providers who help us with fraud protection and credit risk reduction; with law enforcement and other governmental authorities in accordance with applicable law

Inferences drawn from the information identified above: to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes

From you and the other sources listed above

To enhance your online shopping experience, to personalize your experience; and to provide you with customized content

With related entities; with certain authorized third parties for the purpose of providing specialized services to us (such as helping us to maintain and manage our customer information, communicate with our customers, service our Site, conduct promotions or surveys, fulfill orders, etc.); with third parties whose products or services may be of interest to you